Privacy Policy

1. Introduction

Welcome to cloudcampus.io. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

Infotechbrains Cloudtech Private Limited (referred to as "we", "us", or "our" in this policy) is the controller responsible for your personal data. We take our data protection responsibilities seriously and are committed to using your personal data in accordance with applicable data protection laws.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

2.1 Personal Data

Personal data refers to any information that identifies you as an individual. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

• Identity Data: Includes first name, last name, username or similar identifier, title, date of birth, and gender.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Educational Data: Includes school/institution name, role, department, grade level, student ID, and academic records.
• Financial Data: Includes payment card details and billing information.
• Technical Data: Includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.
• Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data: Includes information about how you use our platform and services.

2.2 Non-Personal Data

We also collect non-personal data that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific platform feature.

3. How We Collect Your Information

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated technologies or interactions: As you interact with our platform, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our platform
• To notify you about changes to our platform
• To allow you to participate in interactive features of our platform
• To provide customer support
• To gather analysis or valuable information so that we can improve our platform
• To monitor the usage of our platform
• To detect, prevent and address technical issues
• To fulfill any other purpose for which you provide it
• To carry out our obligations and enforce our rights
• In any other way we may describe when you provide the information
• For any other purpose with your consent

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access your personal data
• The right to rectify or update your personal data
• The right to erase your personal data
• The right to restrict the processing of your personal data
• The right to object to the processing of your personal data
• The right to data portability
• The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding to such requests.

8. Children's Privacy

Our platform is intended for use by educational institutions and may collect information from students under the age of 18. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide. We only collect personal information from children with proper parental consent and through educational institutions that have obtained appropriate permissions.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: